Shipping Policy

Thank you for shopping with us. We are committed to providing a reliable and transparent shipping experience. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day. During holidays, promotional periods, or periods of high order volume, processing may take slightly longer.

Shipping Time

Estimated delivery time is generally 5–12 business days after the order has been processed and shipped.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, customs processing, or other circumstances outside our reasonable control.

Shipping Rates & Free Shipping

We offer FREE SHIPPING on orders of $58 USD or more.

For orders under $58 USD, applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.

The $58 free-shipping threshold is calculated based on the order subtotal after discounts and before any applicable taxes, unless otherwise stated during a promotion.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. Please allow some time for the carrier's tracking system to update after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

Delayed, Lost, or Damaged Shipments

If your order is significantly delayed, lost in transit, or arrives damaged, please contact our customer support team. We will review the situation and work with you and the shipping carrier to determine an appropriate resolution.

For damaged items, we may request photographs of the product and packaging to help us investigate the issue.

Multiple Packages

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately. If this occurs, you may receive more than one tracking number.

International Orders

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website. Please include your order number so we can assist you efficiently.